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Privacy Policy

Swasti Health Foods is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect from our website and app users, how we collect it, how we use it, and how we keep it safe.

1. Information We Collect:
1.1. We may collect the following personal information when you use our website or app:
•    Name
•    Email address
•    Shipping address
•    Payment details (handled securely through third-party banking services)
•    Other information voluntarily provided by you, such as contact preferences or dietary preferences

2. How We Collect Information:
2.1. We collect personal information when you:
•    Place an order
•    Create an account
•    Subscribe to our newsletter
•    Contact our Customer Care team
•    Use our website or app, which may collect certain technical data, such as IP address and device information


3. How We Use Collected Information:
3.1. We use your personal information for the following purposes:
•    To process and fulfill your orders
•    To communicate with you about your orders, products, and services
•    To send promotional and marketing materials if you have opted in to receive them
•    To improve our products and services
•    To respond to your inquiries or requests for assistance


4. Keeping Information Safe:
4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
•    Secure data storage
•    Encrypted data transmission
•    Regular security reviews and updates


5. Information Sharing with Third Parties:
5.1. We may share your personal information with trusted third parties in the following situations:
•    To process payments securely through third-party banking services
•    To fulfill and deliver your orders through shipping companies
•    To provide marketing and advertising services (only if you have opted in)
•    To comply with legal requirements, such as responding to legal requests or court orders


6. Opting Out:
6.1. You have the option to unsubscribe from marketing and promotional communications at any time. To do so, please follow the instructions provided in the communication or contact our Customer Care team.


7. Updates to this Policy:
7.1. We may update this Privacy Policy to reflect changes in our practices and services. You will be notified of any material changes to this policy via email or a notice on our website.


8. Contact Information:
If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us through the provided contact information on our website.

By using our website or app, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

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